Overview

This article explains how to manage your Monarch subscription when you want to: change your subscription type, update your payment method, apply a discount or promo code, cancel your subscription, or delete your account. These options help ensure your subscription details stay accurate and up to date.

Note: This article applies only to members billed directly through Monarch. It does not apply to subscriptions billed through Apple or Google. If you want to switch from Apple or Google billing to direct billing, refer to this Help Center article. 

Table of Contents

• Updating subscription length (monthly/yearly)
• Updating subscription plan tier (Core/Plus)
• Updating your payment method
• Adding a discount or promo code
• Canceling your subscription
• Deleting your account

Updating subscription plan length (monthly/yearly)

You can switch between a monthly and annual subscription at any time. 

Switching to a monthly subscription

Note: The remainder of your yearly subscription cost will be applied as a credit to your account, and you’ll start being billed monthly once that credit runs out.

1. Select Settings > Billing 
2. Select Manage subscription
3. Select Monthly ($14.99 / month) for Core plan
4. Review the following information: Payment method, Total due, Billed on, and Due today
5. Select Save changes

Switching to a yearly subscription

Note: You will be billed immediately for your yearly subscription, and the remainder of your monthly subscription cost will be credited to the yearly payment. 

1. Select Settings > Billing 
2. Select Manage subscription
3. Select Annual ($99.99 / year)
4. Review the following information: Payment method, Total due, Billed on, and Due today
5. Select Save changes

Updating subscription plan tier (Core/Plus)

You can switch from Core to Plus at any time, or switch from Plus to Core at the end of a subscription period.

Switching from a Core to a Plus plan

Note: The remainder of your yearly subscription cost will be applied as a credit to your Plus plan, and you'll be charged right away.

1. Select Settings > Billing 
2. Select Manage subscription
3. Select Plus
4. Review the following information: Payment method, Total due, Billed on, and Due today
5. Select Save changes

Switching from Plus to Core

Note: Your Plus plan will be canceled, and on your next subscription renewal date you will be charged for a Core plan. 

1. Select Settings > Billing 
2. Select Manage subscription
3. Select Core
4. Review the following information: Payment method, Total due, Billed on, and Due today
5. Select Save changes

Updating your payment method

You can update the payment method used for your subscription at any time.

1. Visit the Settings > Billing page
2. Select Update payment method

3. Choose one of the following options:

   - Enter your card number, expiration date, and CVC

   - Select Autofill link and sign up for link or enter the verification code if you already have a link account

4. Select Update to save your changes

Adding a discount or promo code

Discounts and promo codes can be applied from the Billing page when eligible.

To learn how to apply a discount or promo code to your subscription, refer to this Help Center article. 

Canceling your subscription

To learn how to cancel your subscription, refer to this Help Center article. 

Deleting your account

To learn how to delete your account, refer to this Help Center article.