For more information on how data providers and connections work within Monarch, please check out our article Understanding Data Providers and Connections. Learn more about how to view your full financial life in one place with our Guide to Connecting Your Accounts.
For US institutions, click here.
Connection status information for all US and Canadian institutions is now available on our public Connection Status Dashboard.
Recent connectivity updates that have widespread impact will continue to be documented on this page. Jump to Recent Updates section.
The connectivity metrics that were previously posted on this page are reflected in the new dashboard, along with additional insights. You can learn more about the new dashboard in our blog post about it.
The dashboard data is updated once per day, and tracks general trends for an institution and data provider combo. While it reflects average behavior, your individual account health may vary.
Check out the Connection Status Dashboard!
Recent updates
| Name | Data provider affected | Date | Update |
|---|---|---|---|
| Desjardens | Plaid | November 2025 | As of November 2025, Desjardins returns transactions to Plaid as USD. |
| TD Canada Trust | Plaid | October 2025 | [RESOLVED] We have reports of some Visa accounts through TD Canada displaying previously posted transactions as pending, or of some transactions being missing. Plaid is investigating. We do not have an ETA at this time. |
| RBC (Canada) | Plaid | September 2025 | RBC has made some updates on their end that have affected the Plaid connection. This means that, for now, the only solution is to turn off MFA (which we do not recommend for obvious security reasons) or to continue to go in and update your login settings each time you want the account to sync. Plaid is aware and working on a resolution. |
| Rogers Bank (Canada) | MX | Sep 11, 2025 | MX is having issues connecting to Rogers bank to due to updates to the Rogers login page and captcha. They are working on resolving this, but we have no ETA yet. |
| Wealthsimple (Canada) | Plaid | [Resolved] Aug 18, 2025 |
[RESOLVED] We've received some reports from customers seeing inverted transactions. Plaid let us know of a known issue impacting some customers and are working on a fix. Some customers have success with MX. |
| TD Canada Trust | Plaid | [Resolved] Aug 11, 2025 |
[RESOLVED] TD Canada Trust and Plaid are experiencing an outage. We are communicating with Plaid to figure out more details. Some people are able to connect with Finicity or MX. |
| TD Bank | Finicity | [Resolved] Dec 16, 2024 |
[RESOLVED] Our data provider, Plaid, is actively investigating reports of missing and delayed transactions. They aim to have a fix this week. |
| RBC | Finicity | Nov 7, 2024 |
Our data provider informed us of a known issue with RBC Royal Bank that is causing transactions to appear inverted. They are actively working with RBC on this, and they hope to have a fix in place soon. We don't have an ETA on this, but know that our data provider and RBC are working quickly to get this resolved. In the meantime, you have the option to correct the currently inverted transactions by following the steps below:
|
| November 14, 2023 | Support for Canadian institutions added | ||
| National Bank of Canada | Plaid | March 22, 2024 | Loans and other liability-type accounts are not supported. Lines of Credit accounts will not display transactions |
| Questrade | MX | March 10, 2024 | Some accounts are having trouble connecting, getting updates, or staying connected. |
| Wealthsimple | MX | March 10, 2024 | Some accounts are having trouble connecting, getting updates, or staying connected. |